Member Terms Statement

Membership with the Medic Alert Foundation - New Zealand Incorporated ("MedicAlert®") is conditional on an individual’s acceptance of the following terms and conditions (the "Member Statement").

I acknowledge and agree that:

·         MedicAlert is an agency under the Health Information Privacy Code 1994 because it provides services in respect of health information. MedicAlert will collect, store, use, disclose, and otherwise manage my personal information and health information (together “my Personal Health Information”) in accordance with the Privacy Act 1993, the Health Information Privacy Code 1994 (as amended from time to time) and the Health and Disability Commissioner (Code of Health and Disability Services Consumers' Rights) Regulations 1996;

  • MedicAlert will create and maintain an electronic record (“File”) containing my Personal Health Information that I provide to MedicAlert or that MedicAlert collects;
  • MedicAlert will provide me with: i) a custom engraved MedicAlert product, ii) access to the 24-hour MedicAlert Emergency Hotline service; iii) a MedicAlert Medical Emergency card and iv) secure web-based access to my File, via ManageMyHealth (collectively the “Services”);
  • MedicAlert may contact the health care providers whose names I provide to MedicAlert for the purpose of collecting my Personal Health Information to assist MedicAlert in providing the Services to me; 
  • MedicAlert will collect, use and disclose my Personal Health Information for the purposes of providing and administering the Services, including without limitation, disclosing my Personal Health Information to emergency responders and other health professionals (collectively “Responders”) who contact MedicAlert, and may disclose my Personal Health Information to third party service providers retained by MedicAlert to assist it in administering or providing the Services (including ManageMyHealth), where necessary, for the provision of the Services;
  • MedicAlert or Responders may contact the emergency contacts I have provided for or with information about me in case of an emergency and MedicAlert will accept information about my health from emergency contacts and guardians listed in my File, provided the contacts and guardians know my member number; full name, date of birth, and address, but will not disclose my Personal Health Information to these contacts unless I have instructed otherwise; I will advise MedicAlert promptly of any error in, or whether any update is required of, my Personal Health Information, MedicAlert product or wallet card;
  • I will pay any and all service fees associated with my membership on or before the renewal date of my membership and I understand that if I do not pay applicable service fees or have not updated my Personal Health Information, MedicAlert will stop providing me with the Services;
  • I am entitled to access to, and request the correction of, my Personal Health Information by calling MedicAlert at 0800 840 111, by logging into my ManageMyHealth account, or by writing to Membership Services, Medic Alert Foundation NZ, CBD Towers, Upper Hutt, New Zealand;
  • My guardian (if I have one), ‘Enduring Power of Attorney – Welfare’ (if I have one and the power of attorney applies), or any other person that I approve for this purpose, may access my Personal Health Information via ManageMyHealth;  
  • MedicAlert requires any clinical information I provide it to be authenticated by a registered medical professional;
  • MedicAlert will otherwise use and disclose my Personal Health Information in accordance with the MedicAlert Privacy Statement , as updated from time to time;  
  • Use of my ManageMyHealth Account will be in accordance with the terms stated on the ManageMyHealth Website;
  • MedicAlert , its officers, directors, employees and representatives, will not be liable for any claims, actions, damages, losses or consequences of any kind, whether arising from breach of contract, tort (including negligence) or otherwise, under or in connection with this Member Statement, the Services, my Personal Health Information or my File;
  • MedicAlert may use generalised personal information or health information, which is not in a form that identifies me or any other individual, for research projects or studies of interest to the health care community;
  • I agree I will be responsible for any fees charged by a health care provider for disclosing my Personal Health Information to MedicAlert; and
  • Unless I have indicated otherwise, I agree to receive by e-mail or any other method of communication chosen by MedicAlert, information such as the MedicAlert newsletter and information on charitable works, programs and services that may be of interest to me.