Get the scoop on exciting updates ahead!

Find out about what we have in store for 2024, view our new stock, share your story to win gold and have a look at our new sale. 

Members Newsletter - Autumn 2024

Date: 8 April 2024

As we commence a fresh start in 2024, we welcome you to check out our latest stock additions here at Medic Alert®.
Whether you want to make a statement or prioritise your safety with a discreet Medical ID, we have something for everyone.

Our new range is a treasure trove of diverse designs and captivating styles. With such a wide variety, you will surely discover something that resonates with your personal style and needs.

Our new Medical ID‘s blend in with your everyday attire while ensuring safety is paramount. Find something that secures peace of mind without compromising style.

New Office Location

The foundation is now fully operational at our new location, Unit 1, 5 Gibbons Street, Upper Hutt, conveniently situated opposite PaknSave.
Visitors can access our office and reception via the slider doors in the existing carpark, with clear signage to guide you.

Empowering Engagement: Social Media Updates and Awareness

This year, we’re dedicated to raising awareness through engaging  social media posts on Facebook, Instagram and LinkedIn. Join us online and be a part of the conversation.
Plus, watch out for our new website, which is launching soon. It boasts improved design and functionality for easy access to valuable resources. 

Share the code NEWMEM with ALL family and friends Use the promo code to receive 50% off the enrolment cost for new applicants. T’s & C’s Apply

 Hop into Safety and Style! 

We are thrilled to offer you an irresistible treat combining style and peace of mind!

ALL stainless steel resin-coloured Medical ID’s are now available at an unbeatable price of just $39.00! this egg-citing offer won't last forever! From 8-22 April 2024, seize the opportunity to claim your stainless steel resin-coloured Medical ID at this exclusive price. 

Don’t wait! Visit our website now to secure your favourite design before they all go. 

T’s & C’s apply, while stocks last

Hearing Awareness 

Throughout March, we have celebrated NZ Hearing Awareness Month with the Great Big Hearing Check 2024! For every check completed, Triton Hearing donates $1 to the national Foundation for Deaf and Hard of Hearing, supporting better hearing for Kiwi kids. Did you know that 1 in 5 New Zealanders live with tinnitus, often linked to untreated hearing loss? 

Join us in raising awareness and taking action for better hearing.

Epilepsy Awareness 

Did you know that 48,000 Kiwis live with Epilepsy? Join us in supporting the vibrant Epilepsy Community as part of the global movement for Epilepsy Awareness Month. Our foundation is committed to awareness, support and community building. Wear purple on Purple Day, and stay tuned for events and resources.

Discover peace of mind for those with hearing loss or Epilepsy through our emergency Medical Information Devices.
Explore our range to help protect your safety in any situation. Join us in supporting hearing health and Epilepsy awareness! 

Fetal Alcohol Spectrum Disorder Awareness

Did you know that individuals with Fetal Alcohol Spectrum Disorder (FASD) can benefit from MedicAlert®? A recent news story shared a positive encounter between a young man in Ontario and the police, which, thanks to the valuable information on his MedicAlert® ID, was taken care of properly.

To learn more about FASD, explore the FASD-CAN website - a comprehensive hub offering information and support for caregivers, whānau, individuals and professionals. Stay informed and empowered! 

Share your Story & Win Gold

Share your story for a chance to win one of three 10ct Gold plated Customised MedicAlert® Medical ID’s. Either email or record a video sharing your MedicAlert® story and send the content to our new email address,, by 10 June 2024, and we will put you in the draw. Winners will also be offered the opportunity to have their stories shared on the foundation’s social media and new website once launched. 

Competition T&C's: Judges decisions are final; no correspondence will be entered into. Pick your own MedicAlert® Medical ID Prize, the retail value of the Prize (Gold Plated Medical ID) is limited to $475.00. Only one ID may be selected, this is not a cash prize, no refunds on unclaimed prize value will apply. Other MedicAlert® T&C's apply.

Message from our Chief Executive Officer

Thank you for taking the time to read our Autumn Newsletter, we’ve included some great offers to help Members during these tough economic times.  

I would like to update all Members on the Foundations progress with regard to new technology-based services and our support for Members during the recession.  

The Foundation is currently working with Health New Zealand to upgrade its connected health information services, including NHI, Clinical Coding and other Secure Fast Health Interoperable Resource (FHIR) based Application Programming Interface (API) systems. Soon after these are complete, the Foundation is expected to launch its new Medical Alerting Clinical Management (MACM) Portal, which will allow every Member to login directly to their own account, or manage and update accounts online for their dependents.  

We will let you know in the months ahead, when the Portal goes live. You will need a Health New Zealand ‘My Health Account’ Login to access the new Portal. If you already have a ‘My Health Account’ Login, this will automatically work in the new Portal. To get ready and sign up please go to:  This technology is well advanced and currently being used by the Foundations staff. 

On the economic front, the Foundation has taken drastic steps to reduce its spending, in light of the impact the double dip recession has been having on our Members and therefore the Foundation. Over the past year our staffing level has reduced from 18 down to 11, as a result of unpaid Membership Service Fees. Reducing our costs has allowed us to continue to support thousands of Members during these tough times.  

If your fees are overdue, we would now be most grateful to hear from you as soon as possible. Provision of Services including our Membership Services Department have been impacted, we would like to bring on more staff again, as soon as Members are able to catch up on their unpaid fees.  

To all those who are donating to assist the Foundation at this time, thank you kindly for your generosity. Remember all donations over $5.00 are tax deductible, just let us know you intend to claim your tax deduction and a receipt will be issued. This approach helps us keep increasingly expensive postage costs to a minimum. 

We have exciting times ahead, stay well. We look forward to hearing from you and your continued support to prevent harm and save kiwis lives across New Zealand and Internationally. 

Murray Lord | Chief Executive Officer