Patient Privacy

As clinicians are rightly concerned, Patient Privacy is paramount.


When Enroling with MedicAlert the issue of patient privacy is dealt with up front.

While patients are giving MedicAlert permission to appropriately release their private information, they also have online access to a fully audited patient centric system and can see who accessed their information and when.

Where unauthorized or inappropriate access is suspected, complaints can be laid with the Privacy commissioner ensuring a transparent and integrity focused process is followed.

MedicAlerts Emblem provides break glass device access by emergency services to the patients record.


MedicAlert allows secure, certificated and encrypted online access to its Patient Vitals - Electronic Health Records by the New Zealand Emergency Ambulance Call Centres.

If an Ambulance is called, a patient with MedicAlert has given prior consent for their information to be released, so access by Emergency Services to your patients vital clinical Information is immediate.